Our Guarantee
Inlays: We guarantee our inlays to stay in for a minimum of a year. That will
depend to some extent upon how the consumer treats their jewelry. If it
is obvious that the consumer was abusive to the piece of jewelry then
we cannot be held to the one year time frame. I have seen pieces that
were destroyed in less than a week.
We use a high quality epoxy and our average inlay stays in place for many years.
* We cannot give our usual one year guarantee on inlays if the back of the inlay area is "open" and exposed to the finger. It has been found that perspiration breaks down epoxy fairly rapidly. It is best to solder a metal plate in the back of the inlay area before shipping it to us.